Travel of America

Based in Covina, California, Travel of America presents itself as a tenured and experienced travel agency, backed by a significant history in the industry. According to its website, the company was founded in 1974, giving it decades of experience in navigating the complexities of the travel market. This longevity is a notable attribute in an industry characterized by constant change. The agency operates from a physical office on Center Court Drive, which is wheelchair accessible, and maintains traditional business hours from Monday to Friday, 7:00 AM to 5:00 PM. This operational structure suggests a preference for direct client communication, either in person or via their toll-free number, a model that may appeal to travelers seeking personalized service from seasoned travel consultants.

An Analysis of Client Experiences

When evaluating Travel of America, potential customers will find a stark contrast in the available feedback. On one hand, its Google business profile holds a perfect 5-star rating. Although the total number of reviews is low—just five in total—the written feedback is uniformly positive. One client, reviewing a year ago, highlighted the agency's "great prices" and an "easy to navigate website," specifically mentioning successful bookings for two major cruises to Asia and South America. This points to proficiency in arranging complex international travel and competitive pricing for significant undertakings like cruise deals. Another reviewer from seven months ago praised the staff, stating, "Everyone was nice and I really enjoyed it," suggesting a welcoming and pleasant customer service environment. This qualitative feedback, though limited, paints a picture of a competent and friendly agency.

A Contrasting Viewpoint: The Better Business Bureau

However, a more complex picture emerges when looking at the agency's profile with the Better Business Bureau (BBB). As of late 2025, Travel of America is not accredited by the BBB. While many businesses choose not to seek accreditation, this agency holds an 'A+' rating from the organization. This high rating from the BBB indicates a strong commitment to resolving customer concerns and maintaining ethical business practices. Potential clients should weigh the positive Google reviews and high BBB rating to form a comprehensive view of the agency's customer service record. This combination of feedback suggests that while the agency has a strong history and many satisfied customers, it is important for travelers to communicate clearly and ensure all details of their bookings are well-documented.

What Travel of America Offers

The core of Travel of America's business appears to be centered on cruises. Their website prominently features specials and deals with major cruise lines, positioning them as specialists in this area of leisure travel. They seem equipped to handle a wide range of requests, from luxury travel on premium cruise lines to more budget-conscious vacation packages. Their long-standing presence in the industry and partnerships likely give them access to a variety of itineraries and pricing tiers. Beyond the seas, the agency provides a comprehensive suite of services to facilitate complete travel itineraries.

Their offerings extend to other essential travel components, including:

• Flight booking to domestic and international destinations.
• Hotel and resort accommodations, including arrangements for all-inclusive resorts.
• Ground transportation and car rentals.

This capacity allows their agents to assemble fully customized trips tailored to individual preferences and budgets. By bundling flights, accommodations, and activities, they can function as a one-stop solution for travelers who prefer having a single point of contact manage all the logistics of their journey, removing the stress of coordinating multiple bookings independently.

Operational Model and Client Accessibility

Travel of America adheres to a more traditional agency model. With a physical office in Covina, they offer a place for local clients to meet with agents face-to-face. This approach can be highly beneficial for planning intricate trips or for travelers who are less comfortable with purely digital interactions. The personal touch of sitting down with an expert can provide a level of assurance and clarity that online platforms sometimes lack. The agency’s website serves as a functional portal for browsing deals and gathering information, aligning with feedback that it is user-friendly, but the overall business structure encourages direct engagement.

Business Hours and Availability

A significant practical consideration for potential clients is the agency's operating hours. Being open only on weekdays from 7:00 AM to 5:00 PM means they are closed on Saturdays and Sundays. This schedule could pose a challenge for individuals with demanding weekday jobs who typically use their weekends for personal tasks, including travel planning. This limitation contrasts with the 24/7 accessibility of online booking engines and may be a deciding factor for some travelers. Those interested in their services will need to make arrangements to connect with them during the standard workweek.

Synthesizing the Pros and Cons

In assessing Travel of America, a balanced perspective is essential. The agency presents a mix of compelling strengths and noteworthy drawbacks that prospective customers should carefully consider.

• Strengths: The agency's most significant asset is its extensive history, with roots going back to 1974. This longevity implies a deep well of industry knowledge and stability. The perfect 5-star Google rating, supported by comments on great prices and friendly service, is a strong positive indicator. Furthermore, their specialization in cruises and ability to offer comprehensive vacation packages make them an appealing option for certain types of travelers.
• Points of Consideration: The extremely low volume of online reviews is a factor to consider in the digital age, where social proof is often a key part of the decision-making process. The weekday-only business hours are a practical limitation for many potential clients.

Ultimately, Travel of America appears to be a classic, experienced travel agency that has served clients for decades. The positive feedback suggests they are capable of delivering satisfactory travel experiences, particularly for cruises. However, prospective clients should perform their own due diligence. The most effective approach would be to contact the agency directly. A phone call or visit can provide a direct impression of their professionalism and expertise, helping you determine if they are the right partner to plan your next trip.