Travel Management Company
BackBased at 2101 Co Rd 6 in Elkhart, Indiana, Travel Management Company (TMC) established a significant reputation within a specialized sector of the tourism industry. Unlike a traditional travel agency that you might walk into for vacation packages, TMC carved its niche in the world of luxury travel, focusing specifically on providing private jet charter services. For years, it operated as a key player for clients seeking exclusive and direct travel options across the United States, Canada, and the Caribbean.
Historically, feedback for the company painted a picture of a well-regarded operation. Clients and associates lauded the friendly and professional staff, highlighting a positive and efficient service culture. The mention of a "very clean hangar" in a customer review points to the nature of their business in private aviation, where professionalism and presentation are paramount. This focus on quality helped TMC build a strong reputation among those in need of air charter services for both leisure and corporate travel.
A Major Business Transition
However, anyone looking to engage the services of Travel Management Company today will encounter a pivotal change that reshapes its identity. The most critical piece of information for potential customers is that TMC was acquired by Wheels Up, a prominent membership-based private aviation company. This acquisition was officially announced in June 2019. This development explains some of the conflicting information that may appear in online listings, which might still show TMC as an independent, operational entity.
According to press releases and industry reports, TMC was set to continue operations from its Elkhart location as an independent subsidiary of Wheels Up. The existing leadership, including the CEO, was also slated to remain in place to ensure continuity for its wholesale partners. The acquisition was a strategic move by Wheels Up to bolster its light jet fleet, integrating TMC's 26 Hawker 400XP aircraft to meet growing demand from its members. This means that while the expertise and infrastructure may still be in place, the company is now part of a much larger national brand and operates within its framework.
What This Means for Customers
The primary challenge for a potential client is the confusion caused by the legacy branding. A search for Travel Management Company might lead you to its old details, but the services are now part of the Wheels Up ecosystem. This is a significant drawback for those who are unaware of the acquisition, as they may be trying to contact a company that no longer exists in its original form. The most recent relevant review online explicitly states the company was bought out, which can be jarring for a prospective customer seeing an "operational" business status.
On the positive side, being part of Wheels Up offers distinct advantages:
- Broader Network: Clients now have access to a much larger and more diverse fleet of aircraft and a national, if not global, network.
- Standardized Safety: Wheels Up operates with stringent safety and operational standards, and TMC was known for its excellent safety ratings, including ARG/US Platinum and Wyvern Wingman certifications. This commitment to safety is likely maintained or enhanced under the new ownership.
- Integrated Services: Wheels Up offers a comprehensive private aviation solution, including a charter marketplace and partnerships with major commercial airlines like Delta.
Evaluating the Overall Offering
For those specifically seeking to book a charter flight from the Elkhart area, the physical location and its experienced team are likely still a valuable asset. The operation is not a typical storefront for travel planning; it is a functional aviation base. The unusual operating hours listed in its business profile, which include late nights and early mornings, reflect the on-demand, 24/7 nature of the private jet charter industry, which caters to the demanding schedules of its clientele.
In conclusion, Travel Management Company was a highly respected luxury travel agency specializing in private aviation. While it no longer operates as an independent entity, its legacy and assets have been absorbed into Wheels Up. The good is that its core expertise in air charter services continues under a larger, well-capitalized brand. The bad is the potential for significant confusion among customers who are not aware of this corporate change. Potential clients should direct their inquiries to Wheels Up to access the services once provided by TMC, ensuring they can arrange their customized travel itineraries with the current operator.