Travel Abroad Inc
BackTravel Abroad Inc, operating under the name American Travel Abroad, is a travel agency with a long history, reportedly dating back to 1946. This firm offers a comprehensive suite of services for both individual travelers and groups. Their offerings include flights, escorted tours, all-inclusive vacation packages, and arrangements for car rentals and travel insurance. A significant portion of their business appears to focus on destinations in Mexico, the Caribbean, and various European countries, with a particular specialization in trips to Poland. This suggests a deep knowledge base for these specific regions, which could be highly beneficial for clients looking for expertly crafted itineraries in those areas.
One of the primary points of confusion for potential customers is the agency's physical location. The address provided, 99 Jericho Turnpike, suite 300, Jericho, NY, places it within a Home Depot building. This unusual location could be a deterrent for clients seeking a traditional, storefront agency experience and may raise questions about the nature of their operations. While the business is listed as operational, the lack of a distinct, independent office might suggest a business model that leans more towards online and phone-based consultations rather than walk-in appointments. The operating hours are fairly standard for a weekday schedule, from 9:00 AM to 6:00 PM Monday through Friday, with limited hours on Saturday and closed on Sundays, catering to clients who can plan during typical business hours.
Services and Specializations
The agency positions itself as a versatile provider of travel services. Their website and business profiles highlight a range of options suitable for different types of travelers. Key offerings include:
- Escorted Tours: They organize group and individual tours, which is ideal for those who prefer structured travel with pre-planned activities and accommodations. They feature several multi-destination tours like "Atlantic Charm: Porto to Lisbon" and "Incredible Croatia".
- Vacation Packages: The company provides bundled deals that include flights and hotels, simplifying the booking process for popular destinations. They particularly advertise beach holidays and all-inclusive resorts.
- Custom Trip Building: For clients with specific needs, they offer a "Build Your Trip" feature, allowing for more personalized travel planning.
- European Focus: There is a strong emphasis on European destinations, with specific packages for Poland, Spain, Greece, and both Eastern and Western Europe. This specialization could mean more competitive pricing and unique local insights for these trips.
Client Experience and Reputation
As a BBB Accredited Business, American Travel Abroad Inc. has committed to the Better Business Bureau's standards for trust, which can provide a level of assurance for new customers. The longevity of the company, claiming to be in operation since 1946, also suggests a stable and experienced presence in the tourism industry. However, without a significant number of readily available online customer reviews, it is challenging to form a complete picture of the typical client experience. Prospective customers might need to rely on direct communication with the agency's representatives to gauge their level of service and expertise.
Potential Drawbacks
The most significant potential drawback is the ambiguity of their physical location within a Home Depot. This could be perceived as unprofessional by some and may complicate in-person consultations. Furthermore, while they have a broad range of offerings, the heavy focus on specific European destinations might mean their expertise is less developed for other parts of the world. Clients interested in Asian, African, or South American international travel may want to inquire specifically about the agency's experience and partnerships in those regions. Finally, the collection of personal data, including passport details and payment information as stated in their privacy policy, is standard for the industry but underscores the importance of dealing with a reputable and secure company.
In summary, Travel Abroad Inc. presents itself as a seasoned travel agency with a strong specialization in European tours and vacation packages. Its BBB accreditation and long history are points in its favor. However, the unconventional office location and the lack of extensive public reviews are factors that potential clients should consider. It seems best suited for travelers looking for structured, pre-packaged trips to Europe, particularly Poland, who are comfortable with planning their journey via phone or online channels.