Ride Above Disability Therapeutic Riding Center

Ride Above Disability Therapeutic Riding Center, often known as RAD, is a specialized establishment in Poway, California, dedicated to providing horseback riding lessons for children and adults with disabilities. This center positions itself as a key destination for therapeutic recreation, focusing on the profound connection between horse and rider to foster growth. As a PATH (Professional Association of Therapeutic Horsemanship) member center, it operates with a stated mission to "Celebrate Ability, Create Hope and Ride Above Challenges," aiming to create a welcoming environment for the entire family unit. The services offered here go beyond simple riding lessons, delving into a form of wellness tourism where the goal is holistic improvement for the participant.

The Core Experience and Therapeutic Benefits

The overwhelming sentiment from clients and volunteers is profoundly positive. Many describe their experiences at RAD as life-changing, highlighting a supportive and inspiring community. The program is widely praised for its ability to deliver tangible physical and emotional benefits. Participants report significant improvements in strength, balance, coordination, and even speech. For instance, some families have noted better gait and stability in their children's walking, which they attribute directly to the rhythmic movement of riding. This aligns with the center's team-based approach, which creates individualized lesson plans to meet specific rider goals, making it a premier provider of accessible tourism experiences.

The emotional and cognitive benefits are equally emphasized. Reviews frequently mention a boost in confidence, independence, and overall emotional well-being. A specialized session for veterans and military personnel, for example, was lauded for helping participants manage stress and anxiety through the relationships developed with the horses. This focus on mental health solidifies RAD's place in the niche travel market of therapeutic services. The staff, instructors, and numerous volunteers are consistently described as dedicated, compassionate, and enthusiastic, creating a safe and encouraging atmosphere that users call a "slice of heaven." The well-being of the therapy horses is also a point of positive feedback, with observers noting that the animals are loved, well-trained, and properly cared for.

A Focus on Family and Community

A unique aspect of RAD's model is its focus on the entire family. The center intentionally created a space where families feel welcome and can relax. They offer lessons not only to the individuals with special needs but also to siblings and parents, providing a shared activity that can strengthen family bonds. This inclusive philosophy extends to a robust volunteer program, which is integral to the center's operations. The sense of community is a recurring theme in reviews, with families expressing gratitude for finding a supportive environment where they plan to stay for years to come. This community-centric model transforms the service from a simple lesson into a comprehensive support system, a hallmark of high-quality inclusive travel services.

Administrative and Operational Concerns: A Critical View

Despite the near-unanimous praise for its therapeutic programs and staff, it is important for potential clients to be aware of a serious and detailed complaint from a past user. This review, although several years old, raises significant concerns about the administrative side of the business, specifically targeting the conduct of the owner, Wayne Jackson. The client alleged a pattern of poor business practices, including frequent session cancellations and incorrect invoicing for services that were never rendered.

The most troubling part of the account details an incident where the owner allegedly refused to let the client's son ride due to a payment dispute, causing the child significant emotional distress. The review described this behavior as "outrageous" and "heartless," standing in stark contrast to the otherwise caring image of the organization. Interestingly, the same review praised the instructor, Katie, as "excellent," suggesting the issue was confined to management and not the instructional staff. While this appears to be an isolated report among dozens of glowing reviews, the severity of the allegations regarding customer service, billing, and a lack of empathy from leadership warrants consideration. Prospective clients may want to seek clarity on policies regarding cancellations, make-up sessions, and billing disputes before committing to the program.

What to Expect as a New Rider

For those interested in the equine therapy programs at Ride Above Disability, the process begins with an evaluation to establish a customized riding plan tailored to individual needs and goals. The center serves a wide range of disabilities, including but not limited to ADD/ADHD, autism spectrum disorders, cerebral palsy, traumatic brain injury, multiple sclerosis, and various cognitive or behavioral challenges. Lessons are conducted by experienced instructors who focus on achieving therapeutic goals in a fun and safe manner. The facility, located at 15529 Sycamore Canyon Rd, Poway, CA, is operational from Tuesday to Friday, with more limited hours on Saturday, and is closed on Sundays and Mondays. It also features a wheelchair-accessible entrance, catering to the needs of its clientele.

Final Considerations

Ride Above Disability Therapeutic Riding Center presents a compelling option for individuals seeking the unique benefits of therapeutic horsemanship. The vast majority of feedback points to a highly effective, compassionate, and community-oriented organization that makes a significant positive impact on the lives of its participants. It offers a powerful form of experiential travel focused on personal growth. However, the past report of serious administrative issues cannot be ignored. A potential customer's decision may hinge on weighing the immense therapeutic potential and positive community feedback against the risk of encountering the administrative frustrations reported in the past. Open communication with the center's management regarding their policies would be a prudent step for any new family looking to join the RAD community.