Resorts Anytime

Located at 33 Office Park Rd in Hilton Head Island, South Carolina, Resorts Anytime presents itself as a travel agency and real estate entity. However, a deep dive into its operational model and customer feedback reveals a business that deviates significantly from a traditional agency. It functions primarily as a travel membership club, a model that has generated highly polarized experiences for its clients. With an overall rating lingering in the lower echelons, prospective customers should be aware of the considerable controversy and potential pitfalls associated with their services.

The Business Model: A Vacation Club Membership

Unlike a standard agency where you pay for services as you use them, Resorts Anytime is built on a membership-based platform. Customers typically pay a substantial upfront fee, which some online discussions mention could be around $2,000, followed by annual renewal fees ranging from approximately $127 to $159. This structure is designed to grant members access to supposedly exclusive deals on resorts and vacation packages worldwide. The company's own marketing suggests that by joining, clients can access a vast database of luxury travel opportunities and receive the guaranteed lowest prices on hotels, cruises, and condominiums, deals not available to the general public. This model positions Resorts Anytime in the competitive space of discount travel and as a potential alternative to timeshares.

The Positive Outlook: Significant Savings for the Savvy Traveler

Amid a sea of criticism, there is a viewpoint that suggests value can be found in a Resorts Anytime membership, but it requires patience and a specific approach to holiday planning. One long-term user described the service as "awesome," citing concrete examples of highly affordable trips. They reported booking a week-long stay in a condo for four people for as little as $175 and a 15-day trip to Mexico for only $345. According to this perspective, the key is to look past the system's lack of user-friendliness to unlock substantial savings. This user’s experience indicates that for those willing to navigate the system, the membership can deliver on its promise of providing exceptionally cheap budget travel opportunities that would be impossible to find through conventional booking methods. The argument is that the membership fee pays for itself if utilized effectively for one or two trips a year.

The Negative Perspective: Widespread Allegations and Frustrations

The overwhelming majority of public feedback paints a starkly different picture. Many former members have labeled the company a "scam" or a "sham," expressing deep regret over their financial commitment. A primary complaint is that the promised discounts are illusory. Several users stated that they found comparable or even better deals by simply calling resorts directly or by using free public websites like Expedia. This sentiment transforms the membership fee from a key to savings into what one user called "one of the biggest investment busts I have ever made."

Further complicating the negative experiences are serious allegations regarding the company’s business practices. Key issues raised by multiple customers include:

• Aggressive and Misleading Sales Tactics: The model often involves high-pressure sales presentations where potential buyers are urged to sign contracts immediately. Federal consumer advice warns that such environments are designed to wear down resistance.
• Extreme Difficulty with Cancellation: The process of exiting a membership is described as a significant ordeal. One customer was told they would have to sell the membership themselves and then pay a $250 transfer fee. Another detailed how they cancelled their account only to have the company continue billing them and eventually turn the account over to a collections agency, negatively impacting their credit score years later.
• Poor Customer Service: A recurring theme is the lack of support once the contract is signed. Reports of representatives putting phones on "indefinite hold" when customers call to cancel or seek refunds are common. This lack of communication was also highlighted when a customer claimed the business moved from its Hilton Head location without notifying its clientele.
• The 72-Hour Cancellation Clause: A critical piece of information for any potential buyer is the existence of a 72-hour window to cancel the contract, which must be done via certified mail. One reviewer shared a story of advising their children to do exactly that, yet the company was still allegedly uncooperative in returning the money charged to their card.

What to Consider Before Engaging with Resorts Anytime

The evidence suggests that Resorts Anytime operates in a high-risk segment of the travel industry that blurs the lines between a legitimate vacation club and what many perceive as a predatory business model. The Better Business Bureau (BBB) profile shows that Resorts Anytime, LLC is not an accredited business, though it curiously holds an A+ rating. This rating can be misleading, as it is often calculated based on responsiveness to complaints rather than the nature of the complaints themselves. It is crucial for consumers to look beyond the rating and read the details of the customer feedback.

The core issue is one of value versus cost. While a single positive review offers a compelling case for massive savings, it is an outlier against a large volume of severe complaints. Potential customers must ask themselves if the potential for discount travel is worth the significant financial risk, the ongoing fees, and the well-documented difficulties in contract cancellation and customer service. The comparison to free services like Expedia is a powerful one; if similar deals can be found without a multi-thousand-dollar entry fee, the value proposition of a travel membership club like this one diminishes significantly.

Ultimately, Resorts Anytime is not a conventional travel agency focused on personalized holiday planning or customer service. It is a product, a membership, that must be carefully evaluated. The decision to invest requires a high tolerance for risk and a willingness to navigate a system that many have found to be opaque and unforgiving. Extreme caution and thorough due diligence, including a meticulous review of the contract and a clear understanding of the legally mandated cancellation period, are absolutely essential.