NURSEFirst

NURSEFirst

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124 Perimeter Park Rd STE 101, Knoxville, TN 37922, USA
Travel agency
8.4 (6 reviews)

Located in Knoxville, Tennessee, NURSEFirst positions itself not as a conventional travel agency for tourists, but as a specialized medical staffing agency. For over two decades, since its founding in 1999, it has focused on connecting healthcare professionals with a variety of work opportunities. These range from per diem shifts and local contracts to traditional 13-week travel nurse jobs across the United States. The agency serves a broad spectrum of medical professionals, including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nursing Assistants (CNAs), and various allied health technicians.

Services and Employee Support

A significant aspect of NURSEFirst's offering is its comprehensive benefits package, designed to support its roster of travel healthcare professionals. According to their official information, the company provides a suite of insurance options, including medical, dental, vision, and life insurance. Financial benefits are also a key feature, with offerings such as a Simple IRA with a 3% company match, tuition reimbursement, weekly or instant pay options, and referral bonuses. This demonstrates a structured approach to employee welfare, aiming to provide stability and support for professionals undertaking temporary nursing assignments.

The company emphasizes a supportive infrastructure for its staff, highlighting 24/7 assistance from its recruiting and staffing team and quarterly appreciation events. This focus on internal culture is reflected in several online reviews, where past employees have praised the company as a great place to work, citing a feeling of being valued and well-treated. This suggests that the internal administrative and support teams experience a positive work environment.

Public Perception and Points of Consideration

When evaluating NURSEFirst from the perspective of a potential travel nurse, the available public feedback presents a mixed and limited picture. The agency's Google profile holds a respectable 4.2-star rating, but this is based on a very small sample of just five reviews collected over a ten-year span. Most of the positive comments are several years old and originate from individuals identifying as internal employees rather than the traveling nurses placed by the agency.

In contrast, the most recent review is starkly negative, though it lacks specific details to provide context. This scarcity of recent, client-facing feedback makes it challenging for prospective nurses to form a complete picture of the experience. While the company has received local recognition, such as the "Best of Knoxville Award" in the Medical Staffing category in 2016 and 2017, this information is also somewhat dated.

What Prospective Nurses Should Know

For nurses considering partnering with this nursing agency Knoxville, it's a tale of two narratives. On one hand, you have a long-standing, locally-owned company with a well-defined benefits structure and a history of positive internal employee satisfaction. They offer a diverse range of contract nursing positions and appear to have a solid operational foundation, operating out of their physical office on Perimeter Park Road during standard weekday business hours.

On the other hand, the lack of substantial, recent reviews from traveling nurses themselves is a significant point of caution. The overwhelmingly positive sentiment comes from those working *for* the company, not necessarily those working *with* the company on assignment. Therefore, individuals interested in their services should perform additional due diligence. It would be prudent to:

  • Contact the agency directly to discuss their process for placing travel healthcare professionals.
  • Request to speak with current or former travel nurses who have worked with them for references.
  • Inquire specifically about their support system for nurses on assignment, especially regarding issue resolution, payroll accuracy, and housing arrangements.
  • Clarify the details of their pay packages and benefits to ensure they align with personal expectations and industry standards.

In conclusion, NURSEFirst presents as a legitimate and established player in the healthcare staffing field in Knoxville. Its strengths lie in its longevity, comprehensive benefits, and a seemingly positive internal work culture. However, the critical gap in recent, external feedback from the nurses it places means that potential candidates should approach with an inquisitive mindset, ensuring they gather all necessary information before committing to an assignment.

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