ITT
BackLocated at 120 Dewey St in Bremerton, Washington, the ITT office is not a typical commercial travel agency. The acronym stands for Information, Tickets, and Travel, a service primarily functioning under the Morale, Welfare, and Recreation (MWR) department of the U.S. military. This facility, situated within the Bremerton Recreation Center at Naval Base Kitsap, serves a very specific clientele: active-duty military personnel, their families, retirees, and Department of Defense (DoD) civilian employees. Understanding this distinction is crucial for any potential customer, as it defines both the significant advantages and the inherent limitations of its services.
The Value Proposition for the Military Community
For those eligible, the ITT office provides a wealth of benefits that commercial agencies often cannot match. The core of its operation is providing access to exclusive offers and significant discounts. This is not just a place for flight booking or making hotel reservations; it is a specialized hub for affordable leisure travel and recreation. The staff are often trained as certified travel agents who specialize in navigating the complexities of military travel benefits and partnerships.
One of the most praised aspects of ITT offices is the substantial savings on tickets to major attractions. The Bremerton location offers discounted access to world-renowned theme parks such as Disney and Universal properties, SeaWorld, Legoland, and Six Flags. These discounts are often considerable, and a key advantage is that the tickets are typically sold without additional taxes or facility fees that accumulate on public ticketing websites. This provides a clear, upfront cost that is highly appealing to families planning their vacations.
Beyond national attractions, the office is a key resource for local and regional entertainment. A review from a user highlighted the agency's helpfulness and noted that it sometimes offers tickets to Seattle Seahawks games and other local events. This dual function as both a national tour operator and a local ticket vendor makes it an invaluable one-stop shop for service members stationed at Naval Base Kitsap looking for activities, whether it's a cross-country trip or a weekend outing.
Comprehensive Travel Planning Services
Beyond tickets, the Bremerton ITT office functions as a full-service travel consultant. Personnel can assist with organizing detailed travel plans, from booking cruises to arranging comprehensive vacation packages. They can help plan trips to all-inclusive resorts and manage the logistics of a family getaway, often without the service fees charged by many commercial agencies. This personalized service, combined with deep knowledge of military-specific deals, can save customers both time and money.
The agency also works in conjunction with American Forces Travel℠, an official online leisure travel site supported by Priceline, which expands the range of available deals on hotels, rental cars, and flights for the military community. This integration of in-person consultation with a powerful online booking platform provides flexibility for users.
Limitations and Considerations
The most significant drawback of the ITT office is its exclusivity. Services are strictly limited to the military community, meaning the general public cannot access these deals. While this is the entire point of the MWR program, it's the primary reason this establishment isn't a choice for everyone in Bremerton. For eligible patrons, however, there are other factors to consider.
Potential Inconveniences
While the discounts are substantial, the process can sometimes be less immediate than using a commercial website. Some tickets, particularly for major out-of-state theme parks, may need to be ordered in advance, with processing times of up to a few weeks mentioned at similar facilities. This requires patrons to plan ahead and may not be suitable for spontaneous trips. The office operates on a fixed schedule—11:00 AM to 7:00 PM on weekdays and 12:00 PM to 6:00 PM on weekends—which requires an in-person visit during those hours for many services. This contrasts with the 24/7 accessibility of online booking engines.
Scope of Offerings
The range of travel options, while extensive, is curated around specific partnerships that offer military discounts. This means the ITT office might not have access to every airline, hotel chain, or rental car company. A customer looking for a very specific boutique hotel or a niche tour might find the options more limited compared to a large-scale commercial travel agency that aggregates from a wider pool of providers. The focus is on value and popular destinations, which serves the majority of their clientele well but may not cater to every unique travel request.
Available Services at a Glance
Based on the offerings typical of a Navy Tickets and Travel office, customers can generally expect the following services:
- Discounted tickets for theme parks and national attractions.
- Access to tickets for local sporting events, concerts, museums, and other entertainment.
- Assistance with booking cruise deals and all-inclusive resorts.
- Full-service planning for customized vacation packages.
- Reservations for hotels and rental cars, often through the American Forces Travel℠ portal.
- Providing local maps, brochures, and information for newly stationed personnel.
The Bremerton ITT is an exceptional resource for its intended audience. It successfully combines the functions of a ticket broker and a dedicated travel agency, providing tangible financial benefits and expert assistance to the military community of Naval Base Kitsap. While its exclusive nature and operational model present limitations compared to public-facing businesses, its value lies in that very specialization. For service members and their families in Bremerton, it remains a premier facility for planning affordable and enjoyable leisure time.
