Away with Me Travel
BackAway with Me Travel, operating from Plainfield, Illinois, has distinguished itself by achieving a consistent 5-star rating across its client reviews. This travel agency is helmed by Dan Rossi, whose personal involvement is a recurring theme in customer feedback. The agency's operational model appears to be that of a home-based or by-appointment consultancy rather than a traditional storefront, a factor potential clients should consider based on their service preferences.
Service Strengths and Client Experiences
The core strength of Away with Me Travel lies in its highly personalized and meticulous approach to trip planning. Clients consistently report feeling supported and well-informed throughout the process, from initial inquiry to the vacation itself. This high-touch service seems particularly beneficial for those planning complex or milestone trips. For instance, one couple celebrating a 25th anniversary in Hawaii noted that all inter-island travel, tours, and transportation were seamlessly arranged, resulting in a low-stress experience. This level of detail in crafting custom itineraries is a significant advantage over self-booking platforms.
Another area where the agency excels is in its specialized destination knowledge. This is particularly evident in feedback related to family vacations to Disney World. Mr. Rossi is reported to provide insider tips, from identifying the best food kiosks at special events to securing reservations for popular shows like the 'Hoop Dee Do Revue' and prime viewing spots for 'Fantasmic'. This expertise transforms what many find to be a stressful planning process into an enjoyable one. Further testimonials highlight successful trips to Alaska, with clients who are not seasoned travelers praising the proactive communication and practical advice, such as packing suggestions, received over several months.
The agency’s proficiency extends to international getaways, including all-inclusive resorts. One client's booking for the Royalton Riviera Cancun was guided by Mr. Rossi's personal travel experience at the location, adding a layer of trust and confidence to the decision. This firsthand knowledge is a valuable asset for travelers seeking reliable recommendations. Across the board, communication is cited as a major positive, with travelers appreciating the responsiveness and continuous updates provided by the travel consultant.
Areas for Consideration
While the feedback is unanimously positive, prospective customers should be aware of the agency's business structure. Located at a residential address in Plainfield, Away with Me Travel does not offer a traditional walk-in office environment. This setup is well-suited for clients who prefer communicating via phone, email, or scheduled meetings, and it likely contributes to the agency's flexibility, including its extensive operating hours from 9:00 AM to 8:00 PM, seven days a week. However, those who value in-person, walk-in consultations with a high street travel agency may find this model less fitting for their needs.
Furthermore, the entirety of the available public feedback centers on the positive experiences delivered by Dan Rossi. While this speaks volumes about his individual skill as a travel planner, it also indicates that the client experience is closely tied to a single individual. For a growing agency, this could present challenges related to availability during peak seasons, though no such issues have been reported by current clients. The perfect rating, based on a moderate number of reviews, reflects a highly consistent service quality but also means there is no public record of how the agency manages unforeseen travel disruptions or client issues.
Summary
Ultimately, Away with Me Travel positions itself as a strong choice for travelers seeking a dedicated and knowledgeable partner for planning their journeys. The agency demonstrates clear expertise in a range of travel types, from honeymoon packages and anniversary trips to complex family vacations and resort stays. Its strengths are in reducing the stress of planning, offering deep destination insights, and maintaining excellent client communication. The primary consideration for a potential client is whether the personalized, home-based consultancy model aligns with their preferences over a conventional retail agency experience.