Above And Beyond Travel
BackLocated at 12533 Ulmerton Rd in Largo, Florida, Above and Beyond Travel operates as a full-service travel agency with a long-standing presence in the industry. Established in 1990 by owner Debbie Schwab, the agency brings decades of experience, initially rooted in corporate travel before expanding into leisure, sports, and celebrity travel arrangements. This background suggests a capacity for handling complex logistics and VIP requirements, which can be a significant asset for clients planning detailed or high-stakes trips.
Service Approach and Specializations
The core value proposition of Above and Beyond Travel appears to be its personalized, hands-on service. Unlike impersonal online booking engines, this agency emphasizes creating bespoke travel experiences, asserting that they work for the client, not for the airlines or hotels. This client-advocacy stance is a crucial selling point for travelers who feel overwhelmed by online options or who have had negative experiences with automated customer service. The agency offers a comprehensive suite of services, including planning for vacation packages, tours, resort stays, and a significant focus on cruises. Their website showcases an extensive list of cruise line partners, from popular carriers like Royal Caribbean and Carnival to luxury lines such as Seabourn and Viking River Cruises, indicating a broad expertise in this segment.
Their specializations are diverse, covering exotic island vacations, romantic getaways, honeymoon packages, and adventure tours like safaris. They also highlight expertise in specific destinations, including Hawaii, Mexico, Alaska, and European journeys, with a particular emphasis on river cruises. This suggests that whether a client is looking for a relaxing stay at an all-inclusive resort or a multi-destination European tour, the agency has the necessary connections and knowledge to build a complete itinerary. The promise to handle details like air travel, transfers, hotels, and even dinner reservations further underscores their commitment to a stress-free planning process for their clients.
The Positives: What Clients Appreciate
For potential customers, the most significant advantage of working with a travel agent from Above and Beyond Travel seems to be the depth of experience and personalized attention. The owner, Debbie Schwab, has certifications from major travel providers like Princess Cruise Lines, Norwegian Cruise Lines, and Sandals and Beaches Resorts, which translates into expert advice and potentially better deals for clients. This level of certified expertise is a clear benefit over self-booking, where travelers are left to navigate complex options and fine print on their own.
The agency’s ability to craft custom itineraries is another major strength. They cater to a wide range of travel styles, from adventure expeditions to luxury travel. This flexibility is ideal for clients who want a unique trip tailored to their specific interests, rather than a generic package. Furthermore, the agency has experience organizing group travel, which can be a logistical challenge for an individual to manage. The physical office is wheelchair accessible, a practical detail that ensures inclusivity for all potential clients. The provided business hours are Monday to Friday, 9:00 AM to 5:00 PM, but the data also confusingly suggests 24-hour availability on weekends. This could imply an on-call service for traveling clients, a significant benefit if confirmed, but this ambiguity should be clarified directly with the agency.
Points of Consideration and Potential Drawbacks
While the agency promotes a high-touch, personalized service model, this traditional approach may not appeal to everyone. Travelers who prefer the immediacy and control of online booking platforms might find the process of consulting with an agent less convenient. The agency's online presence, while functional for showcasing deals and services, is primarily a gateway to encourage direct contact rather than a self-service booking tool. This positions them firmly in the camp of traditional tour operators and agencies.
Another point for consideration is the agency's standing with the Better Business Bureau (BBB). As of late 2025, the business is not BBB accredited, and the organization states it does not have sufficient information to issue a rating. This is not inherently negative, as accreditation is a voluntary process, but it does mean that the BBB's dispute resolution and vetting standards have not been applied. Potential customers should weigh this alongside the agency's long history and positive testimonials found on other platforms.
The ambiguity surrounding the weekend hours is a minor but notable issue. If the 24-hour availability refers to emergency support for clients who are already on their trip, it's a fantastic feature. If it's meant to imply the office is open for consultations, it seems unlikely and could lead to confusion for prospective clients trying to visit or call on a Saturday or Sunday. This lack of clarity is a small operational detail that could be improved.
Who is This Agency Best For?
Above and Beyond Travel is likely an excellent fit for several types of travelers. First, those planning complex trips, such as multi-country international travel or extensive cruises with multiple ports of call, would benefit immensely from the expertise of an experienced travel agent. Second, anyone organizing group travel, whether for a family reunion or a special interest group, can offload the significant logistical burden to the agency. Third, clients seeking high-end or luxury travel experiences, including private shore excursions and stays at exclusive resorts, will appreciate the industry connections and personalized service. Finally, travelers who value expert advice and want the peace of mind that comes with having a dedicated professional manage their booking will find significant value here. Those looking for the best cruise deals or curated vacation packages without the hassle of endless online searching are the ideal clientele.
