VLM Equestrian
BackVLM Equestrian, located at 6101 Skinner Rd in Rome, New York, is an equestrian facility centered around the instruction and training philosophy of its owner, Valerie McCloskey. The establishment offers a suite of services primarily focused on Hunter/Jumper disciplines, boarding, and horse sales, positioning itself as a comprehensive hub for equine enthusiasts. While it is categorized broadly, its function is less that of a conventional travel agency and more of a destination for a very specific type of tourism: the dedicated equestrian seeking to improve their skills or ensure quality care for their horse.
Instruction and Training Philosophy
The core of VLM Equestrian's offerings revolves around its lesson and training programs. The facility provides instruction for a wide spectrum of riders, from beginners taking their first lesson to advanced competitors. The head trainer, Valerie McCloskey, is a highly credentialed professional with certifications from the Certified Horsemanship Association (CHA) and is a United States Dressage Federation (USDF) L graduate with distinction. Her background includes training with numerous high-level professionals in the equestrian world. This extensive experience forms the foundation of the services provided.
Riding Lessons for All Levels
Client feedback often highlights the quality of instruction. New riders, in particular, have noted the patience and knowledgeable approach taken during lessons. One beginning adult rider described the instructor, Val, as being highly perceptive of both the horse and rider's needs, creating a supportive environment for learning proper technique. This focus on fundamentals is crucial for anyone starting their equestrian journey. Similarly, parents of younger riders have expressed satisfaction with the knowledgeable support that fosters a genuine passion for horsemanship. The testimonials available on the company's website reinforce this sentiment, with clients praising the focus on the biomechanics of riding to improve both the rider's skill and the horse's movement. These specialized riding lessons are a cornerstone of the business.
A Contested Customer Service Experience
Despite the praise for its instructional quality, the customer experience at VLM Equestrian appears to be inconsistent, creating a polarized reputation. The facility has received glowing five-star reviews from clients who have been with them for several years, forming a loyal customer base. These positive accounts speak of excellent horse care, effective training, and a welcoming atmosphere. However, this positive image is contrasted by serious negative feedback. A recent and detailed one-star review makes specific claims against the owner, describing her as rude, unreliable, and unprofessional, alleging that she speaks poorly of her clients. This creates a significant point of concern for potential customers. While isolated, such a strong critique of the owner's interpersonal conduct suggests that not all clients have a positive experience. Prospective patrons must weigh the numerous accounts of high-quality training against the potential for a difficult personal interaction.
Boarding and Facility Amenities
For horse owners, the quality of care and facilities is paramount. VLM Equestrian provides comprehensive horse boarding services, and clients have expressed high levels of satisfaction in this area. One reviewer stated they were "very happy with the care, instruction, and considerations" given to their horse. The facilities, visible in numerous photos, include a large indoor arena, an outdoor riding ring, and access to trails, allowing for year-round riding and varied training opportunities. The availability of both full and pasture board options provides flexibility for horse owners with different needs and budgets. The establishment presents itself as a professional equestrian training center where the welfare of the horses is a priority. The combination of these amenities makes it a viable destination for those seeking short-term boarding for training or long-term care.
A Niche Destination for Equestrian Travel
While not a specialty travel agency in the traditional sense, VLM Equestrian functions as a destination for individuals engaged in equestrian-focused travel. Its services cater to those planning horseback riding vacations centered around intensive training, clinics, or summer camps for younger riders. The process of moving a horse to a facility for several months of training, as some clients have done, is a significant logistical undertaking akin to detailed vacation planning for a specific goal. The facility offers a complete package of services—boarding, training, and lessons—that attracts clients from beyond the immediate local area. In this context, it provides unique equestrian experiences that can be the centerpiece of a trip. The access to trails also offers a mild form of horse riding tours for its boarders and students, adding a recreational element to its more formal training programs. This niche appeal is a form of adventure travel for those deeply committed to the sport.
Final Considerations
In summary, VLM Equestrian presents a complex picture. On one hand, it is a well-equipped facility run by a highly qualified and experienced trainer who, according to many clients, delivers exceptional results in both horse training and rider instruction. The positive, long-term reviews from satisfied customers speak to a high level of expertise and care. On the other hand, the starkly negative feedback regarding the owner's professionalism and attitude cannot be ignored. This suggests that the client-trainer relationship can be a point of friction. For potential clients, the decision may come down to priorities. Those seeking a technically proficient trainer with a proven track record may find exactly what they are looking for. However, individuals who place a high value on warm and consistently positive interpersonal dynamics might proceed with caution. A personal visit and direct conversation would be a prudent step to determine if the environment and management style at VLM Equestrian is the right fit for their equestrian goals.
