Northern Properties Vacation Home Rentals

Operating on Drummond Island since 1997, Northern Properties Vacation Home Rentals has established itself as a significant manager of private vacation rentals in the area. Functioning as both a property management firm and a rental travel agency, it oversees a portfolio of over 60 privately owned homes, offering a broad spectrum of lodging options for visitors. The business model centers on providing a curated selection of homes, ranging from rustic log cabins to modern, amenity-rich cottages, each reflecting the individual tastes of its owner. This approach provides a diverse inventory but also means that experiences can differ from one property to the next.

Service and Selection: The Core Strengths

One of the most consistently praised aspects of Northern Properties is its customer service and the sheer variety of its offerings. Client feedback frequently highlights positive interactions and a high level of responsiveness. A long-term customer, who has used the service for 14 years, emphasizes that the company is easy to work with and acts swiftly to resolve any maintenance issues that arise, stating they will "fix anything ASAP." This points to a well-established system for guest support. Another client recounted leaving a personal item behind and was pleased when the staff promptly shipped it to them, an example of service that goes beyond the standard rental agreement.

The selection of holiday homes is extensive, catering to a wide array of traveler needs. The portfolio includes luxurious waterfront properties that can accommodate large groups of up to 14 guests, as well as smaller one- and two-bedroom cabins ideal for couples or small families. This diversity allows clients to choose their desired setting, whether it's a secluded and tranquil cottage like the Bass Cove Cottage or a more conveniently located home with easy access to local food, gas, and ORV routes. Amenities vary by property but often include desirable features such as Wi-Fi, fireplaces, hot tubs, and private boat docks, catering to the expectations of modern travelers.

Accommodations for Different Traveler Types

The company appears well-equipped to handle various group dynamics. One family of six adults and three children reported having a great stay, indicating that the larger properties are suitable for multi-generational family vacation packages. The convenience of being located near key island access points is a significant plus for those interested in adventure travel and outdoor activities. For those seeking a quieter retreat, the agency also manages remote properties that promise tranquility without sacrificing the conveniences of a fully equipped home.

Points for Potential Renters to Consider

While the overall feedback is strongly positive, there are several practical considerations and potential drawbacks that prospective clients should be aware of before booking accommodations. The nature of renting a privately owned home means that decor and furnishings can vary significantly. One guest, while happy with their stay, noted that their cabin contained many "breakable beautiful things," posing a challenge for their two-year-old. This highlights the importance for families with young children to inquire specifically about the child-friendliness of a property before confirming a reservation.

Operational Details and Policies

The agency's office hours are limited, operating from 10:00 AM to 4:00 PM on most days and closed entirely on Wednesdays and Sundays. While an after-hours check-in system is in place—a packet is left in a box on the office porch for late arrivals—this process may not be ideal for everyone. Guests who prefer a face-to-face welcome or who might have immediate questions upon arrival should plan their travel times accordingly. The responsibility for what to bring also falls heavily on the guest; the company's FAQ section suggests renters pack their own toiletries, paper products, trash bags, and even charcoal for the grill.

Perhaps the most significant consideration is the strict cancellation policy. For certain properties, a 60-day notice is required to receive a refund, which may not be feasible for travelers with uncertain schedules. Cancellations made with less than 30 days' notice result in a forfeiture of the entire rental amount unless the property can be re-rented. This policy, while not uncommon for vacation rentals, is relatively inflexible and requires a firm commitment at the time of booking.

Rules Regarding Pets and Smoking

Northern Properties offers a number of pet-friendly homes, which is a major advantage for many travelers. However, the policies are specific and strictly enforced. A non-refundable fee of $50 per pet is charged, and cats are not permitted in any of the rental homes. In properties not designated as pet-friendly, pets are strictly forbidden, and violating this rule can lead to immediate eviction without a refund and a significant additional fee. Similarly, all homes are non-smoking, and evidence of smoking indoors will result in substantial charges to restore the property to its original condition. These rules are designed to maintain the quality of the properties but require careful adherence from guests.

In summary, Northern Properties Vacation Home Rentals presents itself as a reputable and experienced manager of Drummond Island lodging. Its strengths lie in its extensive selection of properties, long history of reliable customer service, and ability to cater to diverse groups and vacation styles. Potential customers will find a wide range of choices, from convenient to remote. However, they should also be prepared for the inherent variability of privately owned homes, pay close attention to the strict cancellation and pet policies, and plan around the limited office hours. Communicating specific needs directly with the agency during the booking process is the most effective way to ensure the selected property is a good fit.