Going Places Travel and Cruises

Going Places Travel and Cruises is a travel agency located in Surprise, Arizona, that presents a distinct profile for potential travelers. Positioned within a professional office complex rather than a traditional storefront, it suggests a business model focused on appointments and in-depth consultations over casual walk-in traffic. The agency’s name explicitly points to a specialization in both general travel and, significantly, the cruise market, catering to a clientele that may be looking for expertly curated cruise packages.

The most prominent public feedback available is a single, highly positive review. This review praises the owner, Nicole, for her extensive knowledge, industry experience, and personable approach to vacation planning. The reviewer highlights her ability to craft a "life changing getaway," which indicates a high level of personalized service. For travelers overwhelmed by online booking engines and seeking a human touch, this is a significant advantage. Working directly with an owner like Nicole can mean a more invested and accountable partnership in planning complex itineraries, all-inclusive resort stays, or milestone trips. This one-on-one relationship with a dedicated travel consultant is often the key to unlocking a truly seamless and tailored experience.

Service and Specialization

Based on its name and the nature of personalized travel services, Going Places Travel and Cruises likely excels in crafting detailed travel arrangements where expertise is paramount. The cruise industry, in particular, is complex, with countless lines, ships, and itineraries. An experienced cruise agency can navigate these options to match clients with the perfect voyage, whether it's a family adventure, a romantic getaway, or a journey to an exotic destination. The agency's services would be invaluable for arranging shore excursions, managing booking details, and providing insider tips that aren't readily available online. This level of service is crucial for anyone planning international travel or multi-stop journeys where logistics can be challenging.

While the single review provides a glowing recommendation, it also underscores a significant drawback: a very limited online footprint. For a prospective client, the lack of a substantial body of recent reviews can be a point of hesitation. In today's digital age, consumers often rely on a consensus from multiple sources to build trust. With only one review, dated four years ago, it is difficult to gauge the current consistency of service or the experiences of other clients. This scarcity of public feedback means potential customers have to take a leap of faith based on limited information.

Operational Limitations and Customer Accessibility

One of the most critical factors for potential clients to consider is the agency's highly restrictive operating hours. Going Places Travel and Cruises is open only from 9:30 AM to 2:30 PM on Mondays, Tuesdays, Thursdays, and Fridays. It is closed on Wednesdays and, most notably, on weekends. These limited hours can pose a significant challenge for individuals who work traditional 9-to-5 jobs and are unable to conduct personal business during the workday. This schedule suggests the agency may cater to a niche clientele, such as retirees or those with very flexible schedules. It makes spontaneous inquiries or urgent, in-person consultations difficult to arrange, reinforcing the idea that the business operates on a pre-scheduled, appointment-only basis.

Furthermore, the location in Suite 260 C at 18789 N Reems Rd is within the Surprise Medical And Professional Condominium complex. While the entrance is wheelchair accessible, the setting is not that of a typical retail travel agency designed to attract foot traffic. This professional environment implies a focus on serious, pre-arranged consultations rather than casual browsing of brochures. For some, this may be a positive, suggesting a more professional and private planning environment. For others, it might feel less approachable than a traditional storefront.

What Potential Customers Should Weigh

When considering Going Places Travel and Cruises, a clear picture emerges of a highly specialized, owner-operated business with distinct pros and cons.

• The Primary Advantage: The core appeal is the direct access to an experienced owner, Nicole, who can provide the kind of in-depth, personalized service that is increasingly rare. For those planning a significant investment in a dream vacation, such as luxury travel or a complex multi-destination tour, her expertise could be invaluable. This is a service for people who value a relationship with their travel consultant and want a truly customized travel plan.
• The Primary Disadvantage: The practical limitations are significant. The restrictive hours and the near-absence of a broad base of online reviews present considerable hurdles. Clients need to be able to align their schedules with the agency's limited availability, and they must be comfortable making a decision based on minimal public feedback. The lack of a robust website or active social media presence also makes it difficult to research the agency's offerings and specialties beforehand.

Ultimately, Going Places Travel and Cruises appears best suited for a specific type of traveler: one who prioritizes deep, personal expertise over convenience and digital presence. It is for the individual in the Surprise area who wants to sit down with an expert to meticulously plan their trip, particularly if it involves a cruise. However, those who require flexibility, extensive online resources, or the reassurance of numerous recent customer reviews may find that this agency's business model does not align with their needs.